Cool Awnings provide quality awnings that with regular maintenance will stand the test of time.
We have been supplying the greater Auckland area with high quality awnings for over 47 years. Click here to find out more about the Cool Awnings Guarantee & Warranty.
For specific care instructions please find your product below.
Fabric:
Acrylic canvas and acrylic coated polyester – click here for care label.
Usually it is only the front section of the awning that requires cleaning. Wind the awning out 300mm and gently remove the dirt with soapy water (laundry detergent works well) and a soft brush. If there is mildew present, this can be sprayed with a 4:1 solution of water and 30 seconds or similar.
PLEASE ENSURE YOU THOROUGHLY WASH OFF ANY CHEMICALS and allow the awning fabric to dry before rolling away.
The valance can be removed by removing the screws on either side of the front rail and sliding out. When reinstalling please ensure screws fix into the rope in the fabric to hold it tight.
Hardware:
Wash with soapy water (no harsh detergents) and a soft broom.
When dry, spray moving parts with silicone spray or CRC 5.56 type products – front rail connection, arm joints and gearbox.
If you are near the coast please spray the hardware and moving parts with WD40 to stop salt water ingress.
Motors:
If your awning starts to come in for no reason, please change the batteries in both the remote and the 3D motion sensor, as this is a security feature to avoid the awning being stuck out with a flat battery.
No other maintenance should be required for motors.
If you are having trouble with your motor or need a battery, please feel free to contact us 09 570 6353 or customerservice@coolawnings.co.nz.
Waterproof PVC Fabric:
Click here for care label.
Regularly clean the dirt from the fabric with water and a soft brush. If heavier soiling is present, please spray with a 4:1 solution of 30 Seconds, and agitate with the soft brush (such as a house washing brush, house broom or car washing brush).
PLEASE ENSURE YOU THOROUGHLY WASH OFF ANY CHEMICALS.
Fabric:
Click here for care label.
We recommend you remove, clean and store your shade sail every year to prolong its life. Removing the sail over winter can quadruple the life of the sail. It also allows for annual cleaning and checking of the sail and seams.
To clean, once the shade sail is down, clean the underside first. Spray with a 3:1 solution of water to 30 seconds, and wash off thoroughly. High pressure washers can be used gently to clean sails. Rinse, turn over the sail and repeat.
To clean heavily soiled sails, lichen can be spot treated with 2:1 solution of water to 30 seconds and left for up to 2 hours, and gently scraped off.
PLEASE ENSURE YOU THOROUGHLY WASH OFF ANY CHEMICALS.
PVC Mesh Fabric:
Click here for care label.
Regularly clean the dirt from the fabric with water and a soft brush. If heavier soiling is present, please spray with a 4:1 solution of 30 Seconds, and agitate with the soft brush (such as a house washing brush, house broom or car washing brush).
Clearglass PVC Fabric:
Click here for care label.
Regularly clean the dirt from the fabric with water and a microfibre cloth. After cleaning we recommend polishing your clear fabric to extend the life using Vuplex or Plexus with a microfibre cloth.
PLEASE ENSURE YOU THOROUGHLY WASH OFF ANY CHEMICALS.
Waterproof PVC Fabric:
Click here for care label.
Regularly clean the dirt from the fabric with water and a soft brush. If heavier soiling is present, please spray with a 4:1 solution of 30 Seconds, and agitate with the soft brush (such as a house washing brush, house broom or car washing brush).
Hardware:
unhook the back fabric flap, and spray a little silicone on either side of the motor and either side of where the motor shafts connect to the fabric rafters.
Spray a little silicone along under the fabric rafters where the trolleys run, to lubricate the trolleys.
Ensure the gutter and dropper are clear of debris.
PLEASE ENSURE YOU THOROUGHLY WASH OFF ANY CHEMICALS.
If you are concerned about the running of your retractable roof system, please feel free to contact us 09 570 6353 or customerservice@coolawnings.co.nz.
Summer Hours – Daylight saving starts
Open Monday to Friday 8:00am to 5pm
Saturdays 10am to 1pm
Outside of these hours we are happy to meet you by appointment.
Winter Hours – Daylight saving ends
Open Monday to Friday 8:00am to 4pm
Weekends, we are happy to meet you by appointment.
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